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Terms & Privacy
Terms & Conditions
By accessing the OzRoast website, you agree to be bound by the following terms and conditions. If you do not agree with any of these terms, please discontinue use of the website immediately.
What conditions apply to the use of this website?
You agree to use the website in good faith and not to use it in any manner that violates the law, public morals, or causes damage to OzRoast or any other person. This includes not attempting to gain unauthorized access to the system, not transmitting viruses, and not engaging in any activity that interferes with the operation of the system. OzRoast reserves the right to suspend or terminate access to the website if any violation of these terms is detected.
How are orders processed?
When you place an order through the website, the order is considered complete once it has been confirmed by OzRoast and full payment has been received. OzRoast reserves the right to refuse or cancel orders in certain circumstances, such as out-of-stock products, incorrect payment information, or suspected fraudulent activity.
What are the conditions regarding pricing and payment?
The prices displayed on the website are current at that time and may be changed without prior notice. Payment must be made through the channels specified on the website, such as credit or debit card. Payment information will be processed directly through our payment service provider, and OzRoast does not store your credit card information within the company’s system.
How is shipping handled?
OzRoast will arrange shipment within the timeframe specified on the website. Delivery times may vary depending on the delivery area and the conditions of the shipping company. Once the products have been handed over to the shipping company, the risk of loss or damage shall be subject to the terms and conditions of that shipping service provider.
Can products be returned or exchanged?
OzRoast is willing to consider returns or exchanges in cases where products are damaged or incorrect according to the order. Customers must notify us within the specified period after receiving the products. Products that have been opened or are not in their original condition may not be eligible for return. Additional details may be provided on the Shipping & Returns page.
What are the responsibilities of account holders?
If you register for an account, you must provide accurate and up-to-date information and are responsible for maintaining the confidentiality of your password. OzRoast will not be responsible for any damage resulting from unauthorized use of your account due to insufficient protection of your login information.
Who owns the intellectual property on the website?
All content on the website, including text, images, logos, graphics, designs, and trademarks, is the property of OzRoast or is used under lawful authorization. Reproduction, modification, distribution, or use of any content for commercial purposes without prior written permission is prohibited.
How does OzRoast limit liability?
The website and all services are provided on an “as is” basis. OzRoast shall not be liable for indirect damages, consequential damages, or loss of profits arising from the use of the website, except as otherwise required by law.
What happens if the terms change?
OzRoast may update or amend these Terms and Conditions from time to time. The latest version will be published on the website and will take effect immediately upon publication.
Which law governs these terms?
These Terms and Conditions are governed by the laws of Thailand. In the event of any dispute, Thai courts shall have jurisdiction.
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